I do believe this is helping with my gum inflammation. I think it starts off helping a lot quickly, then it drops off a little, but after longer, stable use, it keeps things from flaring up. They have great customer service. If you need something, they have quick communication and make it right.
I had a minor problem with mine that was over a year old. I contacted customer service by email on a Saturday. By Sunday I had already received a response. By Monday they were shipping me a new unit. I had it by Friday. By the way, I love mine.
I like the larger mouthpiece than your competitor has. The display needs to be brighter as it's very difficult read in normal lighting.
I'm about 6 weeks into it and noticing that the numbness in my feet and toes is reduced. They used to feel mushy, especially first thing in the morning. Now that feeling is less and I stop noticing it within an hour or two. More importantly, I'm feeling more balanced on my feet when I'm walking. Something good is happening! Doing a 20 min. treatment every night when I get in bed.