The remote is not starting the device. What can I do?

Make sure you put new batteries into the device. Please check if the indicator lights on the remote are turning on when you hold the ON/OFF button. If not, the batteries in the remote are most likely too weak. If the indicator lights do turn on, please follow these steps start the light therapy:

1) Make sure the device is connected to a power source. 

2) You can then shortly press the Time button to choose the treatment time 

3) You can shortly press the POWER button to choose the strength of irradiation 

4) Please then press the ON/OFF Button shortly again to start the lights

What is the difference of this low-level laser technology and your LED devices?

The main difference is that the Cura LaserFlex Ultra allows for deeper penetration through thicker layers of fat and muscle, making it ideal for areas like the back or abdomen. 

Can I do it twice a day for 15 minutes?

We recommend a maximum of 2 sessions per day per target area . The effects are mostly local, so you can do sessions on other treatment areas in addition to that.

My body seams to be sensitive to the heat. What can I do?

You can lower irradiation power settings. If you press the power button, you can choose between low, medium and high irradiation power (brightness). This will reduce the heat. You can switch to pulsing light, which emits less heat.

What are the EMF emissions for this device?

EMF emissions of the Cura LaserFlex Ultra are 0.

Are all the led suppose to light up?

Yes, all LEDs should light up. However, the near-infrared light is invisible to the human eye, so it may appear as if some LEDs are not lighting up but they do light up. When you look at it through a camera lens, it should be easier to see that all lights are on.

What is the difference between the constant light and pulsing light?

Regarding the difference between constant light and pulsing light: Constant light releases more heat, and for many people, the warmth has a short-term effect on easing pain.

The pulsing light has a slightly better long-term effect because when there is less heat, the cells vibrate less and thus can absorb more of the energy from the red light photons to turn into cellular energy.

So, if you find that the warmth is easing your pain you can use the constant light. If it does not impact your pain, choose the pulsing light for slightly better long-term effects.